Careers

Date Prepared: 10/15/2024
Salary: Base + Commission
Salary Range Potential: $50,000-$140,000 annually/
Position: Sales Representative
Department: Conner Homes Real Estate Sales Group
Report To: Director of Sales

PURPOSE/OVERVIEW
We are looking for a Sales Representative who understands the impeccable reputation of the Conner Homes brand and the unique customer value proposition in assigned community. You will engage in the Conner Homes’ training and selling process to convert traffic to sales per the sales plan, while maintaining the highest level of customer experience. Sells the benefits of the community, reputation of Conner Homes and the quality and design of company products, construction, and service.

DUTIES/EXPECTATIONS

• Adheres to and follows all rules and expectations outlined by the Department of Licensing and NWMLS and will keep all listings current accordingly
• Inputs traffic, sales, updates, and effectively utilizes data in the Company's Customer Relationship Management (currently HubSpot) daily so that reporting is accurate
• Manages all backlog via the CRM (HubSpot) including email, tasks, and all other requirements of the CRM, including direct communication with home buyers through closing
• Provides weekly and monthly Traffic, Sales and CMA reports as directed
• Follows all Conner Homes sales processes as outlined in training and sales operations manual and adheres to a rigorous prospecting and lead management program to convert leads into sales
• Walks all homes in process routinely with construction team to make sure correct options are in place, community “is always for sale”, website information is accurate, and that expectations are properly set with customers
• Coordinates and manages weekly team meetings with construction team to manage backlog, customer experience and general community management
• Timely attendance to all company meetings is required
• Effectively communicates the key differentiator touch points as to why the customer should purchase a home from Conner Homes versus other builders. Prepares, plans, and delivers clear and persuasive sales presentations
• Works collaboratively with other team members to ensure that the entire process is seamless from set up of model homes to close of sale and delivery of homes
• Is available as needed (even on days off) to make sure the customer experience is always a first priority
• Monitors and shops competitive products, providing feedback to management to ensure appropriate team members and management are kept abreast of changes in the market
• Acknowledges and understands that mystery performance shops (audio and video) will be performed regularly
• Understands that there may be active video cameras onsite and in the model homes for security and protection purposes
• Operational needs and assigned communities/workdays are subject to change and longer commutes may be required
• Acknowledges and understand that performing any real estate representation outside of the Conner Homes Real Estate Sales Group is prohibited without prior written authorization.
• Adheres to Conner Homes Safety Standards at all times
• We expect employees whose jobs require them to come in contact with potential homeowners, to wear business appropriate apparel consistent with that worn by people dealing with the public in the community in similar capacities

QUALIFICATIONS

• An active state specific Real Estate or Broker license in good standing required
• Minimum of 1-2 years real estate sales experience required (new home sales experience preferred)
• Must be able to work weekends and travel to our New Homes Communities in both the north and south end locations as required
• Working knowledge of critical path and relationship selling, and fundamental knowledge of finance options
• Basic understanding of construction process and terminology, option selection process, escrow process, and customer care process
• Solid interpersonal skills and experience in negotiation, mediation, and conflict resolution
• Ability to demonstrate honesty, dependability, flexibility, attentiveness, thoroughness, initiative, and punctuality in all work behaviors
• Excellent written and verbal communication skills
• Proficient in Microsoft applications, including Word, Excel and Outlook
• High School Diploma or GED equivalent required; bachelor’s degree preferred
• Frequent standing, walking (including stairs and uneven ground) and sitting; occasional lifting and/or prolonged periods of sitting at a desk and working on a computer may be required
• May require occasional driving of customers from sales office to community lots
• Must be able to work in different environmental conditions that vary depending on the weather, stage of production, and where work takes place such as hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog/rain, airborne particles such as wood dust, and drywall dusts, etc. that are common in the field environment