Career Opportunities at Conner Homes

Current Career Opportunities

Conner Homes is a rewarding place to work. You’ll be surrounded by smart people with a high work ethic and strong character who are driven to work in the most efficient, effective manner, resulting in the highest customer satisfaction. It’s having the flexibility to utilize your skills and your eagerness to learn in a group of self-motivated, proactive individuals. It’s a place where new ideas are championed, creativity and collaboration are valued and individual contributions influence the course of the company.

We are always seeking individuals committed to professional growth with a constant drive for innovation. Conner Homes offers a great deal of diversity in one company, including: land development, design, marketing, sales, construction management, accounting, estimating, field construction and many types of construction. We invite you to explore the choices available with Conner Homes.

Overview

We are looking for a Sales Representative who understands the impeccable reputation of the Conner Homes brand and the unique customer value proposition in assigned community. You will engage in the Conner Homes’ training and selling process to convert traffic to sales per the sales plan, while maintaining the highest level of customer experience. Sells the benefits of the community, reputation of Conner Homes and the quality and design of company products, construction, and service.

Position Responsibilities and Expectations

Adheres to and follows all rules and expectations outlined by the Department of Licensing and NWMLS and will keep all listings current.
• Inputs traffic, sales, updates, and effectively utilizes data in the Company's Customer Relationship Management (currently Hubspot) daily so that reporting is accurate.
• Manages all backlog via the CRM (Hubspot) including email, tasks, and all other requirements of the CRM, including direct communication with home buyers through closing.
• Follows all Conner Homes sales processes as outlined in training and sales operations manual.
• Walks all homes in process routinely with construction team to make sure correct options are in place, community “is always for sale”, website information is accurate, and that expectations are properly set with customers.
• Coordinates and manages weekly team meeting with construction team to manage backlog, customer experience and general community management.
• Effectively communicates the key differentiator touch points as to why the customer should purchase a home from Conner Homes versus other builders. Prepares, plans and delivers clear and persuasive sales presentations.
• Works collaboratively with other team members to ensure that the entire process is seamless from set up of model homes to close of sale and delivery of homes.
• Is available as needed (even on days off) to make sure the customer experience is always a first priority.
• Monitors and shops competitive products, providing feedback to management to ensure appropriate team members and management are kept abreast of changes in the market.
• Acknowledges and understands that mystery performance shops (audio and video) will be performed regularly.
• Adheres to Conner Homes Safety Standards

Qualifications

• An active state specific Real Estate or Broker license in good standing required.
• Minimum of 1-2 years of previous sales experience required. New home sales experience preferred.
• Working knowledge of critical path and relationship selling, and fundamental knowledge of finance options.
• Basic understanding of construction process and terminology, option selection process, escrow process, and customer care process.
• Solid interpersonal skills and experience in negotiation, mediation, and conflict resolution.
• Ability to demonstrate honesty, dependability, flexibility, attentiveness, thoroughness, initiative, and punctuality in all work behaviors.
• Excellent written and verbal communication skills.
• Proficient in Microsoft applications, including Word, Excel and Outlook.
• High School Diploma or GED equivalent required; Bachelor’s degree preferred.

Physical Requirements

• Frequent standing, walking (including stairs and uneven ground) and sitting; occasional lifting.
• May require occasional driving of customers from sales office to community lots. Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times, hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog and rain. Airborne particles such as wood dust, drywall dusts, etc. are common in the field environment.

Salary & Benefits

Salary:
This is a full-time position with benefits. It is commission-based depending on experience. Compensation will be paid per closing of home sold in assigned community.
Benefits Include:
• Medical / Dental
• 401k
• Health Savings Plan
• Flexible Spending Plan
• Time Away from Work and Holiday Calendar
• NWMLS – dues are paid by the Company
• Washington State Real Estate License renewal fees – reimbursement up to $200 annually for continuing education