Customer Care

Need warranty service? We’re on it.

Conner Homes has been one of the leading builders in the Pacific Northwest for over 60 years. That legacy is the result of providing a quality home and the responsive service you expect. While our homes are built to a high standard, we recognize that service is occasionally needed. To meet that need, Conner Homes employs a dedicated team of Customer Care professionals who are prepared to help you make the most of your home. Our customer portal will allow you to request service and access and provide your feedback, which is critical to our improvement. Welcome home.

Customer Portal

To access your portal or submit a service request, please click the link below and enter your login information.

Access Portal

General Inquiries & Questions

For general inquiries or questions about your service portal, please email us at:

[email protected]

Emergency After-Hours Service

If you are experiencing one of the following after-hour emergencies, please contact the appropriate contact number from your New Home Orientation package: No heat, Plumbing leak causing damage, Electrical outage. For all other repair needs, please submit through the Portal. If you have contacted the appropriate after-hours emergency vendor and have no response, please call.

(425) 646.4441

Helpful Tips & How-To Videos